The Nail Bar was struggling to stand out from competitors and wasn’t collecting any client info for marketing. No-shows were becoming more frequent and repeat business was declining.

Solution:
We created Instagram and Facebook content that showcased unique nail art, client testimonials, and seasonal specials. We also set up a loyalty-focused text and email campaign to remind clients of upcoming appointments, send birthday promos, and encourage reviews.

Results:

75 new followers and 25 DMs in the first 10 days

No-show rate dropped

18 birthday promos redeemed

$5,200 in additional revenue generated in the 1st two months from repeat bookings